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Frequently Asked Questions
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Q: How can I track my order from Amari's Home Goods?A: Tracking your order from Amari's Home Goods is a simple and straightforward process designed to keep you updated on the status of your purchase. Once your order has been shipped, you will receive a confirmation email containing a unique tracking number and a link to our shipping partner's website. By clicking on the tracking link, you can view real-time updates on the location and estimated delivery date of your order. If you have an account with us, you can also log in to your account on Amari's Home Goods website and navigate to the "My Orders" section. Here, you will find detailed information about all your orders, including their current status and tracking numbers. In case you encounter any issues or have further questions about your order, our customer service team is always ready to assist you. You can reach out to us via email at support@amarishomegoods.com or call our customer service hotline at 808 86 Amari. At Amari's Home Goods, we pride ourselves on offering not only the finest and most unique home goods items but also an exceptional shopping experience from start to finish. Your satisfaction is our top priority, and timely, transparent order tracking is a vital part of that commitment.
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Q: Is it possible to cancel my order after placing it?A: Yes, at Amari's Home Goods, you do have the option to cancel your order within 24 hours of placing it. To ensure that the cancellation process is smooth and timely, we kindly request that you contact our customer service team immediately after deciding to cancel. This prompt action helps us to process your cancellation efficiently. Should you need to cancel your order after the initial 24-hour period, the possibility of doing so will depend on the shipping status of your order at that time. If the order has already been shipped, it may be more challenging to cancel, though we will do our best to assist you. For any further assistance and detailed guidance, please visit our Contact Us page where you will find various ways to reach out to our support team, including phone numbers, email addresses, and live chat options.
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Q: Can I request a price adjustment for items I've purchased from Amari's Home Goods?A: At Amari's Home Goods, we always aim to provide the best value for our customers. If you've purchased an item from us and we subsequently lower the price of that same item within 14 days, you can request a price adjustment. To do so, please contact our customer service team with your order number and the details of the price difference. We will gladly refund the difference to your original method of payment. Please note that price adjustments can only be made for the exact same item, including size, color, and model, available at a lower price. This policy helps ensure that our customers always receive the best possible value on our unique home goods items.
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Q: Who do I contact about my online order?A: If you have any questions, concerns, or issues regarding your online order from Amari's Home Goods, please do not hesitate to reach out to our dedicated Customer Support team. Our team is here to assist you with any inquiries you might have about your purchase. You can conveniently contact us via email at support@amarishomegoods.com. For a more immediate response, feel free to call us directly at 808 86 Amari. We take pride in offering personalized assistance and are available Monday through Friday, from 9 AM to 5 PM EST. Our goal is to ensure you receive timely and helpful support for all your order-related questions. Thank you for choosing Amari's Home Goods, your ultimate destination for the finest, most unique, and high-quality home decor items. Your satisfaction is our top priority.
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Q: What are the shipping costs at Amari's Home Goods?A: At Amari's Home Goods, we strive to provide a seamless shopping experience for our customers. Shipping costs vary based on the destination and the weight of your order. For standard delivery within the continental United States, we offer a flat rate of $7.99 for orders under $50. Orders over $100 qualify for free standard shipping. Expedited shipping options are available at an additional cost, which will be calculated during checkout based on your specific location and order size. We also ship internationally; however, international shipping rates and delivery times will be determined at checkout. Please note that customs fees, duties, and taxes for international orders are the responsibility of the customer. For the most accurate and up-to-date shipping information, we recommend reviewing the shipping details during the checkout process or contacting our customer service team directly.
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Q: What happens once I place an order at Amari's Home Goods?A: Once you place an order at Amari's Home Goods, you'll receive a comprehensive confirmation email that explicitly details your purchase, including a summary of the items you ordered, the total amount paid, and an estimated delivery timeframe. Our dedicated and meticulous team will then carefully pick and pack your selected items to ensure they arrive at your doorstep in perfect condition, just as you imagined. To keep you well-informed throughout the entire process, we provide timely shipping updates via email, allowing you to track your order every step of the way. These updates include information such as the current status of your package, any potential delays, and the expected delivery date. Shipping times may vary depending on your location, whether you are in a nearby city or across the country. As soon as your order is dispatched from our warehouse, you'll receive an additional shipping confirmation email, complete with tracking information so you can see exactly where your package is and when it will arrive. If you find yourself with any questions, need further assistance, or encounter any issues at all, our responsive and friendly customer service team is readily available. They are truly committed to ensuring your complete satisfaction with your shopping experience, providing support from the moment you place your order until it safely arrives at your door. Thank you for choosing Amari's Home Goods, where we strive to be your ultimate destination for the finest and most unique home goods items. We appreciate your trust in us and are excited to help you bring a touch of distinction and elegance to your home.
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Q: How can I use a promo code for my order at Amari's Home Goods?A: To use a promo code for your order at Amari's Home Goods, follow these simple steps: 1. Select Your Items: Browse through our extensive collection of unique home decor items and add your desired products to your shopping cart. 2. Proceed to Checkout: Once you have all your items in the cart, click on the cart icon at the top right corner of the webpage and proceed to checkout. 3. Enter Promo Code: On the checkout page, you will find a designated field labeled "Promo Code" or "Discount Code." Enter your promo code exactly as it appears, ensuring there are no extra spaces before or after the code. 4. Apply Promo Code: After entering the promo code, click on the "Apply" button. The discount associated with the promo code should be reflected in your order summary, showing the reduced total amount. 5. Complete Your Purchase: Verify that the discount has been applied and that your order details are correct. Then proceed to enter your shipping and payment information to finalize your purchase. If you encounter any issues while applying a promo code or if the discount does not appear, please contact our customer service team for assistance. We are dedicated to providing the best shopping experience for our customers at Amari's Home Goods. Enjoy your shopping!
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Q: What is Amari's Home Goods return policy for purchases made during the holiday season?A: Amari's Home Goods understands that the holiday season is a special time for our customers, filled with holiday gatherings, gift-giving, and moments of joy. With this in mind, we strive to provide as much flexibility as possible with our return policy during this festive period. To better accommodate the needs of our customers, for purchases made between November 1st and December 31st, we extend our standard return window. Instead of the usual 30 days, we offer a generous 60-day period from the date of purchase. This extended time frame allows ample opportunity for our customers to determine if their selected home decor items meet their expectations and satisfaction, particularly as gifts are often given and received throughout the holiday season. All items that are being returned must adhere to specific criteria to qualify for a refund. They must be in their original condition, meaning they should be unused and free from any alterations or damages. Additionally, the return must be accompanied by the original receipt or proof of purchase to ensure smooth processing. For refunds, we ensure that they are processed via the original payment method used at the time of purchase. It is important to note that some items are marked as final sale and are not eligible for return under any circumstances. We advise our customers to review our return policy thoroughly and check the product details when making their purchases to avoid any inconvenience. For more detailed information, personalized assistance, or if you have any questions regarding your holiday returns, please do not hesitate to contact our dedicated customer service team. Our team is always ready to help and ensure that your experience with Amari's Home Goods is as pleasant and satisfying as possible.
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Q: What is Amari's Home Goods return policy for purchases made during the holiday season?A: At Amari's Home Goods, we understand that holiday shopping can be a busy time, and gift-giving sometimes comes with the need for returns or exchanges. To provide you with a seamless shopping experience, our return policy for purchases made during the holiday season is extended. For items purchased between November 15th and December 25th, you have until January 31st of the following year to return or exchange them. To be eligible for a return, items must be in their original condition and packaging, accompanied by a receipt or proof of purchase. Please note that customized or personalized items are not eligible for return unless they arrive damaged or defective. For any further assistance, our customer service team is ready to help you ensure a smooth return process.
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Q: How do I return an online purchase by mail from Amari's Home Goods?A: Returning an online purchase by mail to Amari's Home Goods is a straightforward process designed to be hassle-free. Follow these steps to ensure a smooth return experience: 1. Check the Return Policy: Verify that your item is eligible for return by reviewing our return policy, available on our website. Generally, items must be returned within 30 days of the delivery date and should be in their original condition and packaging. 2. Initiate the Return: Log into your Amari's Home Goods account and navigate to your order history. Select the item you wish to return and click on the "Initiate Return" button. You will receive a return authorization and instructions via email. 3. Pack the Item: Carefully pack the item in its original box, if possible, including all accessories, tags, and documentation. Make sure the items are securely packed to avoid any damage during transit. 4. Print the Return Label: Use the link provided in the return authorization email to print your prepaid return shipping label. Attach the label to the outside of the package, covering any existing labels. 5. Ship the Package: Drop off your package at the designated shipping carrier as outlined in the return instructions email. 6. Track Your Return: Use the tracking number provided with the shipping label to monitor the return shipment. 7. Refund Processing: Once we receive and inspect the returned item, we will process your refund. The funds will be credited back to your original payment method within 7-10 business days. Should you have any questions or need further assistance, please contact our customer service team at support@amarishomegoods.com or call us at 808 86 Amari. We're here to help ensure your satisfaction with every purchase you make at Amari's Home Goods.
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Q: When will I receive my refund?At Amari's Home Goods, we understand the significance of timely refunds to our valued customers. Once we receive your return, our team will carefully inspect the item to ensure it meets our return criteria. After the inspection, we will promptly notify you via email or your preferred communication method about the approval or rejection of your refund request. If your refund is approved, we will immediately begin processing it. A credit will be automatically applied to your original method of payment within 5-10 business days. However, please be aware that processing times can vary depending on your payment provider, and it may take a little longer for the refund to be reflected in your account. If you have any questions or need further assistance, please do not hesitate to contact our dedicated customer service team, who will be more than happy to assist you with any concerns or additional information you may need. Thank you for shopping with Amari's Home Goods, where customer satisfaction is our top priority.
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Q: Could you please let me know what the customer service hours are at Amari's Home Goods? I'm interested in finding out when I can get in touch with your support team for any questions or concerns I may have.A: At Amari's Home Goods, we place a high priority on delivering exceptional customer support to ensure that every aspect of your shopping experience with us is both enjoyable and seamless. Our dedicated customer service team is fully committed to assisting you and is available throughout the workweek. You can reach out to us from Monday through Friday, with our operating hours being from 9:00 AM to 6:00 PM Eastern Standard Time (EST). During these designated hours, we are readily accessible via multiple communication channels, including phone, email, or our convenient live chat service. Whether you have inquiries about our products, need assistance with placing an order, or encounter any issues that require resolution, our team is here to support you. We make it our mission to respond to all queries with promptness and to provide comprehensive and effective solutions tailored to meet your individual needs. We truly appreciate your choice in selecting Amari's Home Goods, where we take pride in offering you the finest and most unique home decor items available. Thank you for allowing us to assist you, and we look forward to serving you to the best of our abilities.
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How does the shipping cost work for purchases at Amari's Home Goods?At Amari's Home Goods, standard shipping is free when you spend $100 or more. If your purchase total is less than $100, the cost of shipping is determined by the purchase amount and the shipping method selected. Additionally, please note that some states require tax to be charged on the shipping and handling/freight line. We strive to provide the most cost-effective and efficient shipping options for our customers, ensuring a seamless and satisfying shopping experience.
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How long does it take for Amari's Home Goods to deliver an orderThe delivery time for orders from Amari's Home Goods depends on the shipping method chosen and the location of the customer. Standard shipping typically takes 5-10 days for domestic orders and 7-21 days for orders coming from overseas. Express shipping takes 4–6 days, while expedited shipping takes 2–3 days. Please note that additional time may be required for the delivery of oversized items, oversized orders, or items with special shipping charges. It's important to keep in mind that Amari's Home Goods is not responsible for shipping delays caused by inclement weather, email or computer malfunctions, or other factors beyond our control.
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What are the shipping options and costs available at Amari's Home Goods?At Amari's Home Goods, we offer free standard shipping on orders of $100 or more before taxes and shipping charges. This offer is only applicable for standard shipping and the standard rules and charges apply for express shipping, expedited shipping, and return shipping. For orders below $100, standard shipping charges will apply. We strive to provide affordable and reliable shipping options to ensure your home decor items reach you in a timely manner without breaking the bank.
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Do you offer store pick up?We do offer store pick up at this location 101 Plaza Pl STE 400 Northlake TX, 76226 Still Need Help? Contact Customer Service
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Q: What is the delivery timeline for orders placed with Amari's Home Goods?A: At Amari's Home Goods, we strive to provide a seamless shopping experience right from selection to delivery. Once you place an order, our team ensures that it is processed and dispatched within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location. For those in need of expedited services, we offer express shipping options at checkout which can reduce the delivery time to 2-3 business days. You will receive a tracking number via email as soon as your order ships, allowing you to monitor the delivery progress. Our ultimate goal is to get your unique home goods items to you as quickly and efficiently as possible, ensuring they arrive in perfect condition. For any further assistance, our customer service team is readily available to help.
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Q: How does Amari's Home Goods ensure the quality and timely delivery of my order?A: At Amari's Home Goods, we take immense pride in ensuring both the quality and timely delivery of every single order placed by our valued customers. Our commitment to excellence begins with our dedicated fulfillment team, who meticulously oversee each step of the process from start to finish. When you place an order with us, your selected items are chosen with utmost care, packed with precision, and dispatched in a timely manner to ensure they reach you in perfect condition. Understanding that our product range includes items sourced from various respected partners such as Amazon and Bed Bath & Beyond, and more we have implemented stringent quality control measures across all stages of the supply chain. These products are stored meticulously within their respective fulfillment centers, where they are subjected to rigorous quality checks and packing standards that align with our high expectations. Through this multi-sourced approach, we ensure that despite the different origins of our products, the quality and efficiency of our service remain consistently high. Moreover, our logistics and shipping strategies are designed to optimize delivery times without compromising on the safety and integrity of the goods. We collaborate closely with reliable shipping partners to track each order, ensuring it is handled with care and delivered promptly. Our ultimate goal is to provide you with an exceptional and unique selection of home goods, all while making sure they arrive in pristine condition and within the expected timeframe. Our unwavering dedication to these principles reflects our mission to enhance your shopping experience with Amari's Home Goods.
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Q: What payment methods does Amari's Home Goods accept for online purchases?A: At Amari's Home Goods, we strive to make your shopping experience as seamless and convenient as possible. We understand that each customer has unique preferences when it comes to making payments, and we aim to accommodate those needs. We accept a variety of secure payment methods for online purchases to ensure you have a smooth and stress-free checkout process. Our accepted payment methods include major credit cards such as Visa, MasterCard, American Express, and Discover. These widely recognized credit cards are a staple for many shoppers, offering a secure and reliable way to complete your transactions. Additionally, we understand the increasing importance of digital payment options in today's fast-paced world. With this in mind, we support payments through PayPal, which is known for providing an extra layer of security and convenience for our customers. PayPal allows you to make payments without having to enter your credit card information directly on our site, giving you peace of mind with every purchase. We also accept payments via Apple Pay and Google Wallet, which offer the convenience of completing your purchase quickly and safely using your mobile device. These mobile payment methods are designed to streamline the checkout process, letting you pay with just a few taps on your phone. By offering these diverse payment options, including traditional credit cards, PayPal, and mobile wallets, we aim to ensure a hassle-free and enjoyable shopping experience for all our customers. Whether you prefer using a credit card, a digital wallet, or a mobile payment service, we have you covered.
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Q: What should I do if my payment method is declined when shopping at Amari's Home Goods?A: If your payment method is declined while shopping at Amari's Home Goods, don't worry—there are several steps you can take to resolve the issue. First, double-check that all the information you entered is correct, including your card number, expiration date, billing address, and security code. Additionally, make sure that your card has not expired or reached its credit limit. If everything appears to be correct and your card is still being declined, you might want to try using a different payment method, such as another credit card, debit card, or an alternative payment option like PayPal. Sometimes there might be a temporary hold or restriction on your account from your bank or credit card provider. In this case, contact your financial institution directly to ensure there are no holds or issues preventing the transaction. They can also provide more details and help you authorize the purchase. At Amari's Home Goods, we aim to make your shopping experience as smooth as possible. Should you still encounter issues, please do not hesitate to reach out to our customer support team via email or phone for further assistance. We're here to help you complete your purchase and ensure you receive the unique home goods items you love.
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Q: What types of credit cards does Amari's Home Goods accept for online purchases?A: At Amari's Home Goods, we strive to make your shopping experience as seamless and enjoyable as possible. That's why we have ensured that our customers have the flexibility and convenience of paying with a variety of widely recognized credit cards. To accommodate our diverse and valued customer base, we currently accept several major credit cards, including but not limited to, Visa, MasterCard, American Express, and Discover. This array of accepted payment methods guarantees that you have multiple reliable options at your disposal, making it incredibly easy and straightforward to purchase the finest, most unique home goods items from our extensive online store. When you shop with us, you can do so with confidence, knowing that your payment information is securely handled. Our advanced security measures and strict processing protocols are designed to protect your transactions, ensuring that your personal and financial data remains private and protected at all times. Shop freely and securely at Amari's Home Goods, where your satisfaction and security are our top priorities.
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Q: When I submit my credit card information online at Amari's Home Goods, is it secure? I want to ensure that my financial details are safe and that there are measures in place to protect my data from any potential threats.A: At Amari's Home Goods, we are deeply committed to ensuring the security and privacy of your transactions. When you shop on our online store, you can rest assured that we are using advanced encryption technologies designed to protect your valuable information. We utilize SSL (Secure Socket Layer) encryption, which is a robust security protocol that safeguards your credit card details and personal data during transmission. This means that your financial information is encrypted and unreadable to unauthorized parties as it travels between your computer and our servers, providing a strong layer of protection. Additionally, our commitment to security doesn't stop there. We adhere to industry-standard security protocols, which means we follow best practices and guidelines established to protect your information from potential threats. This adherence includes regular security audits and assessments to identify and mitigate any vulnerabilities in our systems. Our security measures are not static; we frequently update and enhance them to stay ahead of unauthorized access and emerging threats. By doing so, we ensure that your information is handled with the utmost care and security, allowing you to shop with complete confidence and peace of mind for our exceptional home goods items. Whether you are purchasing furniture, decor, kitchenware, or any other goods from our wide selection, your security remains a top priority for us. We employ a team of dedicated security experts who continually monitor our systems and implement the latest technologies to keep your data safe. Our secure payment gateway is designed to provide a seamless and secure checkout experience, further ensuring that your credit card information is protected at every step. We also prioritize customer education on safe online shopping practices. We encourage all our customers to create strong, unique passwords for their accounts and to remain vigilant against phishing attempts and other online scams. By combining our robust security measures with your proactive steps, we can work together to create a secure shopping environment. So, you can focus on finding the perfect items for your home without any concern for your personal data's safety. Thank you for choosing Amari's Home Goods – we are always here to provide you with a secure and enjoyable shopping experience.
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Q: Will Amari's Home Goods sell or rent my information to other companies?A: At Amari's Home Goods, your privacy is our utmost priority and a core value that we hold dear. We do not sell, rent, or in any other way share your personal information with other companies for their marketing purposes or any other reasons. Instead, your data is used solely to provide you with the most personalized and optimal shopping experience possible, tailored to your preferences and needs. Additionally, we are committed to continuously enhancing our services to serve you better. We maintain and follow stringent privacy policies designed to protect your information and ensure its safety. Our policies specify that your data will only be used in ways that you have explicitly consented to. We take every measure necessary to safeguard your personal details; our rigorous standards and controls are in place to prevent any misuse of your information. For a thorough understanding of how we collect, use, and protect your data, and to learn more about your rights and our commitment to privacy, please review our comprehensive Privacy Policy, which is available on our website. Here, you will find detailed information regarding our practices and how we strive to maintain the confidentiality and integrity of your personal data.
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