Question 1

Can I cancel an order?

Accepted Answer

Once you have placed your order and it has been ship, we are unable to change or cancel your order. If you do find you have placed an order that you no longer require, you can return it within 14 days of yourorder date for a refund within the terms of our Return Policy for Items Purchased Online. Some items mightrequire a 35% restock fee

Question 2

How much will it cost to ship my order?

Accepted Answer

Shipping costs vary by order total and can range from $7.95 to $15.95. For express and overnight delivery,add $15 and $35, respectively.

Question 3

Return an Online Purchase by Mail

Accepted Answer

Note: There is a return shipping and handling fee of $9.99 which will be deducted from your refund unlessthe merchandise is defective. To avoid return shipping and handling costs, you can bring your onlinepurchase to a Amari's Home Goods store.To Complete A Return By Mail, Follow These Steps:Use the return shipping label we have included on your receipt

Question 4

When will I receive my shipment?

Accepted Answer

Due to COVID-19, there may be delays in processing and shipping some orders. Delivery times for standard orders are 8-12 days, express 4-6 days, and expedited 2-3 days. Additional time may be needed for oversized items, special shipping charges, and addresses outside of the 48 contiguous US states. Shipments to APO/FPO/DPO, Alaska, Hawaii, and Puerto Rico may take up to 5 extra days. Thank you for your patience.

Question 5

How do I get free shipping?

Accepted Answer

Standard shipping is free when you spend $100 before taxes and shipping charges.Offer is good for standard shipping only. Standard rules and charges apply for express shipping, expeditedshipping and return shipping. Still Need Help? Contact Customer Service

Question 6

When I submit credit card information online, is it secure?"

Accepted Answer

Amari's Home Goods uses encryption and security tools to protect credit card information. SSL encryption is used on pages that request credit card information. However, the company cannot guarantee the security of transmitted information and users should sign off their accounts and close the browser window after use, especially on shared or public computers.

Question 7

If I place an order, when will I be charged?

Accepted Answer

Your selected method of payment will be charged once your items have shipped. You will receive an emailnotification confirming shipment (be sure to check your spam folder).